Updated on / dernière mise à jour : 08/19/2021
You installed PlayStation Now on PC and when you run it, it starts normally but – after a few seconds (usually between 10 and 30 seconds) – it closes automatically and you just can’t log on or play with any of the games. Even if you try to run PS Now again, you’ll see the splash screen and you may even see the logon screen but, again, the program closes. If you look at your computer’s Task Manager, you might even see PS Now running in the background even though its screen closed automatically each and every time you tried to run it.
How to fix this:
1- First, you need to uninstall PlayStation Now on PC from your computer.
3- Now, go back to PS Now on PC’s website to download the program. It may be a good idea to download the program in a language that is similar to your Windows environment. Hence, if your computer runs the French Canadian version of Windows, then visit PS Now’s French Canadian website for the download: https://www.playstation.com/fr-ca/ps-now/ps-now-on-pc/. On this web page, you can also select the proper country or region for your PS Now (PC) platform if you’re not sure if it is available or not. The root of the problem may lie with the program being unable to run properly because of a different language environment (that’s only a guess though).
4- Once downloaded, run the program on your PC and follow the instructions. The program will ask you where you want to install the files… this is where the problem can probably be fixed: instead of using the program’s usual location for the files, create a new folder where you’d like to install the program, change the name (do not use the same name as initially proposed by the program… you may call your folder “PSNow” or “PSforMyPC”, for example) and continue the installation from there.
5- Once the program is installed, run it. You should now be able to log on to PS Now on PC without the screen disappearing abruptly after a few seconds.
6- If you’re still experiencing problems, then visit PlayStation’s Support web page: https://www.playstation.com/en-us/support/.
P.S.: If you are using a VPN (i.e.: Surfshark, NordVPN, etc.), it is also a good idea not to use it while running PS Now on PC. When the VPN is activated, many times the DualShock controller is not detected by the platform. Hence, you may want to disable your VPN for the time being. I also tried with PS Now on PC, Steam and GeForce included to the VPN’s whitelist but no luck there so just disable it temporarily.
Let me know if it works!